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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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I ordered several items online during their most recent "clearance sale." Big mistake.After several business days (despite their online claim of 1 to 2 business days), I received an email saying that all but one of my items had shipped.

Later that evening I received another email saying that the last product I had ordered was out of stock although it showed up as in stock online. At first I thought that my situation was a one off type thing and that I had probably just gotten unlucky. No. I ordered from there again a few days later.

Six days after I placed my order I still had not even received the order update email (once again despite their 1-2 business day turnaround they tout on their site.) Incredibly slow shipping and very misleading and inaccurate information given on the website.

I was so disappointed that I spent the rest of my shopping budget at Cabela's.I will most certainly NOT order from Duluth Trading Company again.

Review about: Duluth Trading Shipping Service.

Reason of review: Order processing issue.


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Sudbury, Ontario, Canada #1276495

I've had a similar issue both times I have placed orders it has taken over 2 weeks to receive my order (this is unacceptable in 2017).I also was told a shirt had shipped and then received an email saying they were out of the shirt entirely no other colours or sizes available.

The first time I waited 2 weeks to receive a jacket that the wrong sleeve was sewn onto it was way smaller than the other.I will say they dealt with that very well and fully refunded me for the jacket and shipping and sent me a new jacket right away.

I keep ordering knowing the products are of good quality even if getting them is a bit painful.

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